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SHIPPING POLICY

Shipping within Luxembourg is free. Susie's Pottery also ships to all countries within the EU and Switzerland.

For any shipments to other countries, please contact me at susiespottery@gmail.com

We have selected our packaging with special care, opting for a balance between safety and environmental-friendly options. Sturdy yet recycable boxes, bio-degradable flakes made of maïs and potatoes-starch and recycable bubble wrap, protect our hand-made goods so they arrive safely at your home.

RETURN & EXCHANGE POLICY

Returns are not accepted. If there any issues with your order, please contact me and we will try to work on a solution together.

Contact me within 14 days of delivery.

I don't accept exchanges or cancellations. But please contact me if you have any problemes with your order.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

PAYMENT METHOD

You can pay either through PayPal or with your credit card.

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